Privacy Policy

This Privacy Policy explains what information Gola Nursery ("we", "us") collects when you use golanursery.com, how we use it and the choices you have. By using this website you agree to this policy.

Information We Collect

• Account details: your name, email address, phone number and an encrypted password when you sign up.
• Order details: delivery address, items ordered, order value and order history when you place an order.
• Downloads: which plant care manuals you download, so we can improve our guides and share relevant plant care tips with you.
• Technical data: basic device and usage information needed to run the website securely.

How We Use Your Information

• To process and deliver your orders and provide customer support.
• To give you access to free plant care manuals and educational content.
• To send you order updates, care tips, offers and news about new plants. You can opt out of marketing messages at any time by contacting us.
• To keep the website secure and prevent misuse.

What We Do Not Do

• We do not sell or rent your personal information to anyone.
• We do not store your card or payment details on our servers.
• We do not share your data with third parties except trusted service providers needed to run this website (such as hosting and database providers) or where required by law.

Data Storage and Security

Your data is stored on secure servers. Passwords are encrypted and never stored in plain text. Access to personal data is limited to what is needed to operate the store.

Cookies

We use essential cookies to keep you signed in and remember your cart. We do not use advertising cookies.

Your Rights

You may request a copy of your data, correction of inaccurate data or deletion of your account by writing to hello@golanursery.com. We will respond within a reasonable time.

Children

This website is not directed at children under 13 and we do not knowingly collect their data.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

Questions about privacy? Write to hello@golanursery.com.